Privacy Policy

Last Updated: 15th April 2025.

Dotdunia Technologies (“Dotdunia.com,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.dotdunia.com) or engage with our services (website design/development, domain/hosting, and digital product sales).

By accessing our website or using our services, you consent to the practices described in this policy. If you disagree, please discontinue use immediately.

1. Information We Collect

We collect the following data when you interact with our website or services:

A. Personal Information

Contact Details: Name, email, phone number, mailing address.
Account Information: Username, password, payment details (processed securely via third-party gateways like PayPal/Stripe/Other payment gateways).
Purchase Data: Billing/shipping details, transaction history, digital product downloads.
Communications: Emails, live chat logs, customer support queries.

B. Non-Personal Information

Technical Data: IP address, browser type, device information, operating system.
Usage Analytics: Pages visited, session duration, referral sources (via tools like Google Analytics).
Cookies: We use cookies (small text files stored on your device) to enhance user experience. You can disable cookies via browser settings, but some website features may not function properly.

2. How We Use Your Information

We process your data for the following purposes:

To provide and maintain our services (web design, hosting, domain registration, digital product sales).
To process transactions and send order confirmations.
To improve website functionality and user experience.
To send marketing communications (if you opt-in). You may unsubscribe anytime.
To comply with legal obligations (e.g., fraud prevention, tax compliance).

3. Data Sharing & Third Parties

We may share your information with:

Service Providers: Payment processors (e.g., PayPal, Stripe, other payment gateways), hosting providers, email marketing tools (e.g., Mailchimp).
Legal Authorities: If required by law (e.g., court orders, fraud investigations).
Business Transfers: In case of mergers/acquisitions, user data may be transferred.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures (SSL encryption, firewalls, secure payment gateways) to protect your data. However, no online transmission is 100% secure. You acknowledge this risk when using our services.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR for EU users, CCPA for California residents), you may:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Request data portability (where applicable).
Withdraw consent (if processing is consent-based).

To exercise these rights, email info@dotdunia.com.

6. Cookies & Tracking Technologies

We use:

Essential Cookies: For website functionality (e.g., login sessions).
Analytics Cookies: To analyze traffic (Google Analytics).
Marketing Cookies: For targeted ads (if applicable).

You can manage preferences via browser settings or our Cookie Consent Banner.

7. International Data Transfers

If you are outside India (where Dotdunia Technologies operates), your data may be transferred and processed in India or other jurisdictions with applicable safeguards.

8. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect their data. If we become aware of such collection, we will delete it promptly.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, contact:
Dotdunia Technologies
Email: info@dotdunia.com
Website: www.dotdunia.com